Privacy Policy Page

Privacy Policy – Chylux
Your Privacy Matters

Privacy Policy

At Chylux, we are committed to safeguarding your privacy and protecting your personal information.

Data Encryption

256-bit SSL

Security Standard

ISO 27001

GDPR Compliant

Fully Compliant

Data Control

User Owned

? Your Data, Your Rights

This Privacy Policy outlines how we collect, use, and protect your personal information when you use our marketplace platform.

1

Information We Collect

We collect various types of information from users to enhance your experience on Chylux. The information we collect falls into the following categories:

Personal Information

Full name, email address, phone number, shipping/billing addresses, payment details

Non-Personal Information

IP address, browser type, device information, usage data, pages visited

Cookies & Tracking

Small files stored on your device to remember preferences and personalize experience

Cookie Notice:

We use cookies and similar tracking technologies to monitor user behavior and improve the website.

2

How We Use Your Information

To Provide Services:

Process orders, manage your account, facilitate payments, provide customer support

To Improve Our Platform:

Analyze user behavior, identify areas of improvement, enhance functionality

To Communicate With You:

Send order confirmations, updates, promotions (opt-out available)

For Security & Fraud Prevention:

Protect platform from unauthorized access, monitor fraudulent activities

3

Sharing Your Information

We value your privacy and do not sell your personal information to third parties. However, there are circumstances in which we may share your data:

Service Providers:

Third-party vendors who help with payment processing, order fulfillment, hosting, and customer support

Legal Requirements:

If required by law or in response to valid legal processes

Business Transfers:

In the event of a merger, acquisition, or sale of Chylux

4

Security of Your Data

Security Measures:

Encryption of sensitive data, secure storage and transmission, regular security assessments

Important Note:

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5

Your Rights

As a user of Chylux, you have several rights regarding your personal data:

  • Access and Correction Request access to your personal data and request corrections if inaccurate
  • Deletion Request deletion of your personal data (except where legally required to retain)
  • Data Portability Request a copy of your data in machine-readable format
  • Withdraw Consent Withdraw consent for certain data processing activities at any time
Exercise Your Rights:

Contact us at info@chylux.com to exercise your data rights. We will respond within the legally mandated time frame.

6

Retention of Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you close your account or request deletion, we will delete your data unless it is needed to comply with legal obligations or resolve disputes.

7

Cookies & Tracking

Chylux uses cookies to improve your experience. By continuing to use our site, you consent to our use of cookies.

8

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy applies only to Chylux's platform. We recommend reviewing their privacy policy as we are not responsible for their practices.

9

Updates to This Policy

Chylux may update this Privacy Policy from time to time. Any updates will be posted on this page with the effective date. We encourage you to review this policy periodically to stay informed.

10

Contact Us

Thank You for Trusting Chylux!

If you have any questions about this Privacy Policy or your personal data, please reach out to us.

Email: support@chylux.com

Have Privacy Concerns?

Our data protection team is available to answer your questions

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Chylux